Last Updated: [Current Date]

Welcome to Costumes Shop! We’re delighted to help you bring your creative visions to life through our carefully crafted costumes. These Terms and Conditions outline the agreement between you and Costumes Shop regarding your use of our website and services.

1. Acceptance of Terms

By accessing and using halloweensaleshop.com (“the Website”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our Website.

2. Website Usage and Account Responsibilities

User Obligations

  • Provide accurate and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the Website only for lawful purposes and in accordance with these terms
  • Refrain from uploading harmful content or attempting to disrupt Website functionality

Note: You must be at least 18 years old or have parental consent to purchase from our store.

3. Products and Services Description

Costume Categories

  • 1920s & 1950s Costumes: Authentic vintage-inspired designs
  • Angel Costumes: Heavenly and ethereal costume options
  • Biblical & Religious: Faith-inspired costume collections
  • Circus Costumes: Performance-ready outfits with intricate details
  • Food & Beverages Costumes: Unique structural designs representing edible items

Product Information

  • We strive to display product colors and details as accurately as possible
  • Minor variations may occur due to screen settings and manufacturing processes
  • All measurements provided are approximate
  • Some costumes may require special care due to delicate materials or complex structures

4. Ordering and Payment Terms

Order Process

  • Orders are processed within 1-2 business days after payment confirmation
  • You will receive an order confirmation email with details of your purchase
  • We reserve the right to cancel any order before shipment
  • Order acceptance occurs when we send shipping confirmation

Payment Methods

  • Visa
  • MasterCard
  • JCB
  • PayPal

Security: All payments are processed through secure, encrypted channels to protect your financial information.

Pricing and Currency

  • All prices are in Australian Dollars (A$)
  • Prices are subject to change without notice
  • We are not responsible for currency conversion fees charged by your bank

5. Shipping and Delivery

Shipping Methods

  • Standard Shipping (A$12.95): Via DHL or FedEx – 10-15 business days after dispatch
  • Free Shipping: For orders over A$50 via EMS – 15-25 business days after dispatch

Shipping Areas

  • We ship worldwide, excluding some Asian countries and remote areas
  • Delivery times may vary based on destination and customs processing
  • Customers are responsible for any import duties, taxes, or customs fees

Important: Business days exclude weekends and public holidays. Delivery times are estimates and not guarantees.

6. Returns and Exchanges

Return Policy

  • Returns and exchanges accepted within 15 days of receiving your item
  • Items must be in original condition: unworn, unwashed, with all tags attached
  • Original packaging and receipt/proof of purchase required

Non-Returnable Items

  • Circus Costumes (due to intricate makeup and performance requirements)
  • Food & Beverages Costumes (due to unique structural elements)
  • Items damaged due to customer mishandling
  • Altered or customized costumes
  • Items without original tags or packaging

Refund Process

  • Inspection period: 2-3 business days after receiving return
  • Refund processing: 5-7 business days after approval
  • Refunds issued to original payment method
  • Original shipping costs are non-refundable

For exchanges, we cover standard shipping costs for your new item. Contact us at [email protected] to initiate returns.

7. Intellectual Property

  • All website content, including text, graphics, logos, and images, is our property
  • Costume designs are protected by copyright and intellectual property laws
  • You may not reproduce, distribute, or create derivative works without permission
  • Personal use of purchased costumes is permitted; commercial use requires authorization

8. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the purchase price of your order
  • We are not responsible for delays caused by carriers, customs, or unforeseen circumstances
  • Costumes are intended for entertainment purposes; users assume responsibility for safe usage

While we ensure quality craftsmanship, costumes with complex elements (like Circus and Food & Beverages categories) may have specific usage requirements for safety.

9. Privacy and Data Protection

  • We collect only necessary information to process your orders and improve service
  • Your personal data is protected and not shared with third parties without consent
  • We implement security measures to protect against unauthorized access
  • You may request deletion of your personal data by contacting us

10. Governing Law and Dispute Resolution

  • These terms are governed by Australian law
  • Disputes will be resolved through friendly negotiation first
  • If negotiation fails, disputes will be settled in courts located in KALEENTHA, AU
  • We comply with Australian Consumer Law regarding consumer guarantees

11. Changes to Terms and Conditions

  • We reserve the right to modify these terms at any time
  • Changes will be effective immediately upon posting on the Website
  • Continued use of the Website constitutes acceptance of modified terms
  • Significant changes will be communicated to registered users

12. Contact Information

For questions about these Terms and Conditions or any aspect of our service, please contact us:

Email: [email protected]

Response Time: Within 24 hours during business days

Mailing Address:
Costumes Shop
3 Sale Street
KALEENTHA, AU 2800

Thank you for choosing Costumes Shop to help tell your perfect story. We’re committed to ensuring your creative visions come to life with quality costumes and exceptional service.