Privacy Policy

Last Updated: 2025

Welcome to Costumes Shop! At halloweensaleshop.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our global costume store.

1. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

• Contact details (name, email address, shipping address)
• Payment information (credit card details processed through secure payment gateways)
• Account credentials (username and password)
• Communication preferences

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site, click patterns)
• Location data (general geographic location for shipping and tax purposes)

2. How We Use Your Information

We use your personal information for the following purposes:

• Process and fulfill your costume orders (1920s flapper dresses, 1950s pin-up outfits, angel costumes, food & beverage costumes, etc.)
• Provide customer support and handle returns/exchanges
• Send promotional emails about new costumes, special offers (like our Black Friday sales), and Halloween promotions
• Improve our website and product offerings based on customer preferences
• Prevent fraud and ensure website security
• Comply with legal obligations

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your data with:

• Shipping Partners: To deliver your costume orders worldwide (excluding Asia and certain remote areas)
• Payment Processors: To securely process your transactions
• Service Providers: Companies that help us operate our website and business
• Legal Authorities: When required by law or to protect our rights

4. Data Storage and Security

Your data is stored securely and we implement appropriate measures to protect it:

• SSL encryption for all data transmissions
• Secure servers with limited access
• Regular security assessments
• Data retention only as long as necessary for business purposes

As an Australian-based business, we comply with applicable data protection laws including the Australian Privacy Principles.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications at any time
• Account Management: Access and update your information through “My Account”

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic site functionality and shopping cart
• Analytical Cookies: Help us understand how customers use our site
• Marketing Cookies: Used for personalized promotions and retargeting

You can control cookie settings through your browser preferences. However, disabling cookies may affect your shopping experience.

7. International Data Transfers

As we ship costumes globally (excluding Asia and certain remote areas), your data may be transferred internationally. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. Our costumes are primarily marketed to adults for Halloween and themed events.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices. We will notify you of significant changes through our website or email. The “Last Updated” date at the top indicates when revisions were made.

10. Contact Us

Thank you for trusting Costumes Shop with your costume needs and personal information. We’re committed to making your Halloween and themed event experiences magical and secure!